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December 2010
"Merry Christmas"
Toll Free: (800) 516-3636

Season's Greetings from COLD Virginia!

In this issue...

  • Don't Get Burned Buying Cordwood
  • Tax Credit is Wrapping Up
  • It's Cold! Bear with Us
  • Merry Christmas and Happy New Year!


Don't Get Burned When Purchasing Cordwood!

USA Today recently ran an article warning firewood buyers to be on the lookout for unscrupulous dealers and people who can cheat you when selling firewood, whether they realize it or not.

There are some pretty good tips in the article, and some other interesting information regarding how cordwood must be sold, by law.

Click Here to check out the article "Firewood buyers can get burned by too-small cords."

The Tax Credit is Wrapping Up!

Please don't forget to remind your friends and family (and yourself, if you're looking) that the 30% Tax Credit wraps up at the end of this year.  If anyone you know is even remotely interested in purchasing a wood, pellet or multi-fuel stove, now is the time.
Click Here to check out the HPBA fact sheet on the Tax Credit, including details regarding How it Works, Pellet vs. Wood and More!



It's Cold! Please bear with us!

At England's Stove Works, we take Tech. Support seriously.  In fact, we honestly believe (based on our experience and what we hear in the industry) that we have the best support in the business.

However, during the heating season, there may be busy periods for our phone lines, and wait times may be longer than usual.  Folks are calling in with installation questions, parts calls, etc. as well as Technical Support issues.  Please bear with us as we attempt to give complete service to every call.

Unfortunately, our operators on our main/parts line cannot transfer calls to the Tech. Support location; please call (800) 245-6489 for any stove-related questions or Tech. Support issues. 

Click Here for our Support Info. Page

Also, you may save yourself some time by trying our Click-through Troubleshooting Guide before you call.

Alternatively, you may wish to reach us by email, where we attempt to answer every email within one business day.  Click here for our email info. page.

AS ALWAYS, we do thank you for your business!

From Us to You...

We'd like to give you a big THANKS one more time this year, for believing in our products and for supporting an American-Made manufacturing company.

We appreciate your business and we'd love to wish you and your family a Merry Christmas and a Happy and Blessed New Year!


Thanks again for reading our Newsletter!  Contact us if you have any questions or need help with our product.
Englander stove manuals
Need an Owner's Manual
for one of our stoves?
It's always free from us,
and easy to find the one
for your model!



Our EPA Certified stoves qualify for a Tax Credit!  
Click Here to read more





As always, we appreciate your business and loyalty to our great stoves!
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England's Stove Works, Inc.     P.O. Box 206     Monroe, VA     24574     (800) 516-3636