Greetings from colorful Virginia!
In this issue...
Tech. Support is in Full Swing
Is it "Green" to Heat with Wood? (You can use this article when you argue with your friends)
Reminder: Safety Tips for Heating your Home
Final Weeks for the Tax Credit
'Tis the season for stove installations, last-minute maintenance, emergency repairs ... And that can only mean one thing: Our Tech. Support folks are keeping plenty busy! (That's an actual shot of part of our Tech. Support Department above.)
We're proud of the fact that we strive to maintain the best Tech. Support in the industry (including some employees who are NFI-Certified). Our techs. actually build, study and improve our stoves - so, when the "busy season" rolls around, they're ready with confident, correct answers.
Please be patient if you call in during our busy season. We attempt to keep the phones well-staffed, but since our stoves have a great word-of-mouth reputation (which is good), we are handling plenty of new sales and installation calls (which can take awhile in some cases).
If you do need any assistance, feel free to contact us by email, OR, If you'd rather call than email, our toll-free number is (800) 245-6489.
Is it "Green" to Heat with Wood?
We're located within an hour of Charlottesville, VA (think University of Virginia and Thomas Jefferson's Monticello), and the publication "C-Ville" recently carried an article asking this very question.
The next time one of your "anti-wood" friends or family members comes to you asking how you can possibly heat with wood, answer them with some points from this article:
You can even leave comments after the article, if you would like to chime in.
Of course, at England's Stove Works we've known for years that heating with wood (including pellets) is not only smart environmentally, but also just plain smart from a money-saving standpoint. Plus, you get the peace of mind of knowing that you don't have to rely solely on electricity or heating oil to keep warm.
Here are a few Safety Tips and some other great information regarding heating with wood from the Maine state government website. It's always good to go over safety reminders at the beginning of each heating season...
Safety Tips for Heating Your Home with Wood
We'd add that you need to brush up on your Owner's Manual for your stove, follow all local codes and contact us with any questions you may have.
Final Weeks for the Tax Credit
You may have noticed the "Tax Credit" button that is on the right-hand column of this newsletter, and on the home page of our web site.
It describes the 30% Consumer Tax Credit (up to $1,500) that the IRS is allowing until December 31 "for the purchase and installation of a 75-percent efficient biomass-burning stove."
More information on the credit can be found here:
If you (or any friends or family) are considering the purchase of a wood or pellet (or multi-fuel) stove, now is a great time!
Please pass our website along to anyone who may be looking for a wood or pellet stove, or give us a call if you have any questions.
Thanks again for reading our Newsletter! Contact us if you have any questions or need help with our product.