Smokes Through Door When Loading

  1. Is stove being filled with wood and run for a "long burn" cycle?
     

  2. Did the customer open the bypass damper before opening the door?
     

  3. Did the customer crack the door to allow the smoke to pull into the chimney?
     

  4. If these are correct, check installation.
     

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Revised:  11/07/2008

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